This page explains how to withdraw the access you have granted to Nod and how to request deletion of your data. This is the data deletion instructions page for Meta, Google, and other services integrations.
1. Remove access from Meta (Facebook) and delete your data from Meta Ads
Option A: from Nod
- Log in to https://app.thenodai.com with an owner or administrator account.
- Go to Integrations → Meta Ads.
- Turn off the card switch or press Disconnect in your panel and confirm.
- The access token is instantly deleted and the Platform stops reading data from your advertising account.
Option B: from Meta
- Log in to https://business.facebook.com/settings with your account.
- Go to Enterprise Integrations (Business integrations).
- Select Nod and press Delete.
- You can also do it from your personal Facebook profile: Settings & Privacy → Settings → Business Integrations.
Delete already imported data from Meta
To delete campaigns, ads, and metrics already imported into your space:
- Write to hello@thenodai.com from the email address of a business owner or administrator.
- Subject: “Meta data deletion.”
- Indicates the name of the business and the address of your account on the Platform.
- We will delete the data within a maximum period of 30 days and send you a confirmation with a reference code of your request.
2. Remove Google access
- In Nod: Integrations → Google Calendar → Disconnect.
- Or on Google: https://myaccount.google.com/permissions → Nod → Remove access.
- To delete the associated Google data, write to hello@thenodai.com. We delete them in a maximum of 30 days.
3. Other integrations
- Calendly, Cal.com, Fathom, Commas, Stripe, Resend and Slack: disconnects the integration from Integrations. Credentials are deleted instantly. At Fathom, we also automatically delete the notice that the Platform registered in your account.
- You can also remove access from the settings of each service: authorized applications in Calendly and Cal.com, or API keys generated in Fathom, Commas, Stripe or Resend.
- To also delete the data already imported from any integration, write to hello@thenodai.com indicating the integration. Maximum term: 30 days.
3 bis. Withdraw consent and delete a cloned voice
You can withdraw your consent and request deletion of the recording and voice model at any time by writing to hello@thenodai.com, with the subject “Voice Deletion” and indicating your business and the associated account. Do not attach a new recording to process the request. If you act on behalf of the voice holder, you must prove your authorization.
The request must cover the cessation of use and deletion in Nod and in ElevenLabs, in accordance with the applicable legal deadlines and exceptions. The provision of the function requires validating the deletion in both services and will be informed of the controls available in the account. The end of the voice-enabled subscription or the deletion of the account must also activate that procedure; Canceling alone is not presumed to automatically delete the provider's data.
If you also want to delete generated texts or audios, indicate this in your request. The withdrawal of consent does not affect the lawful processing carried out previously. If your voice was provided by a business that uses Nod, please contact that business as responsible; You can also write to us so that we can forward the request to you.
4. Delete your account and all business data
- Write to hello@thenodai.com from the account owner's email.
- Subject: “Account deletion”.
- Indicates the name of the business and the address of your account.
- We will ask you for confirmation to avoid unauthorized deletions.
- We will cancel the subscription if it is still active and delete all business data within a maximum period of 30 days, except for invoices and other information that the law requires us to keep, which will remain blocked for the legal period.
- We will send you a confirmation when it is complete.
Before deleting your account, you can request a copy of your data.
5. If you are a lead, client or student of a business that uses Nod
The business you deal with is responsible for your data. Ask him for removal. If you cannot contact him, write to us at hello@thenodai.com and we will forward your request to him.
To stop receiving commercial emails from a business, use the unsubscribe link included in each email. It works without the need to log in.
6. What is deleted and what is not
- Removed: integrations credentials, imported data, business space data, and user accounts, as requested.
- Keeps locked during legal deadlines: invoices and accounting data, and the data necessary to address claims.
- Backups: Deleted data can remain in backup copies for up to 30 days, protected and unused, until overwritten.
7. Contact
hello@thenodai.com · WANDA LABS S.L. · Plaça Can Portabella 8, 08030, Barcelona