Match the event with the response
The rules organize what should happen before the configured event. Identify the trigger, conditions, and action to understand the intended behavior.
Nod AI / automations
From an interaction to a prepared conversation.
Defines what triggers an automation, what response to use and what should happen next, within the channel's capabilities.
Visual representation of Automations.
Channel rules
The context defines the next step
Intended rules connect channel events to allowed actions.
One rule, one next step
Automation detail
- 01 · EventA message arrives
The contact asks about the program.
- 02 · CheckReview context and permissions
Apply the configured conditions.
- 03 · Planned actionPrepare the next step
Follow approved instructions.
This is how the route is connected.
- 01Event
- 02Check
- 03Action
Check permission to act
Execution depends on the available channel connections and capabilities. A rule prepared in the editor is not equivalent to an already active automation.
Channel rules · how it works
Every trigger needs an appropriate response.
Prepare rules for messages, comments, and responses to stories. The planned automation works on accessible content and channel conditions.
Defines the entry
Choose the trigger and exact or partial match keywords, depending on the type of interaction.
Prepare the answer
Add variants, resources and allowed buttons. Review any AI suggestions before incorporating them.
Publish with control
Draft and publication are different states. You can pause or restore reviews and view observed activity.
Channel rules · scope
Automations
in detail.
Specific triggers
- Direct messages with keyword.
- Comments on selected posts or reels.
- Responses to stories.
- Exact or content matching and selection of accessible publications.
Messages and variants
- Text, resources and buttons where the response type supports them.
- Variants with configured distribution.
- AI text proposals to review before publishing the rule.
Separate draft and publication
- Create, duplicate, archive and restore configurations.
- Post a review to an authorized account or pause it.
- Consultation of executions, confirmed messages and incidents.
Measurement
- Responses and attributable results based on linked data.
- Comparison of variants without promising an automatic winner or commercial causality.
Available in
Launch, Growth and Scale · Complement per business.
View plans Launch, Growth and Scale · Complement per business.
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Your methodology,
in every conversation.
Your business judgment, connected to your team's conversations.