Resumes with a clear reason
Follow-up needs the context of the conversation and a useful next step. Management rules allow you to review when to continue and when to return the case to the team.
Define the conditions and wait for each follow-up to continue the conversation without duplicating the team's work.
Visual representation of Automations.
A follow needs motive, context, and channel eligibility.
Tracking Detail
Follow-up needs the context of the conversation and a useful next step. Management rules allow you to review when to continue and when to return the case to the team.
The possibility of sending depends on the conditions and windows of the connected channel. The representation does not send messages or schedule actual follow-ups.
A useful trace starts from what has happened and double-checks before sending. The sequence should stop when the conversation changes.
Use tag, state, or registered click conditions. Defines the wait and the resources that can be shared.
Before continuing, please review the eligibility and conditions. The response can be a fixed text or an authoritative contextual instruction.
A response, rejection, human intervention, or change in conditions may stop tracking.
Your business judgment, connected to your team's conversations.