Nod AI / follow-ups

The next message, at the right time.

Define the conditions and wait for each follow-up to continue the conversation without duplicating the team's work.

Visual representation of Automations.

Reason and eligibility

Continue when applicable

A follow needs motive, context, and channel eligibility.

A reason to return

Tracking Detail

Contact
Lucía Navarro
Latest context
Requested information on the Impulsa Program
Before continuing
Check channel eligibility and permissions
team Review
Confirm that follow-up remains timely

This is how the route is connected.

  1. 01Pending
  2. 02Eligibility
  3. 03Follow-up

Resumes with a clear reason

Follow-up needs the context of the conversation and a useful next step. Management rules allow you to review when to continue and when to return the case to the team.

Respect channel eligibility

The possibility of sending depends on the conditions and windows of the connected channel. The representation does not send messages or schedule actual follow-ups.

Reason and eligibility · how it works

Resume contact when the context allows it.

A useful trace starts from what has happened and double-checks before sending. The sequence should stop when the conversation changes.

Set the criteria

Use tag, state, or registered click conditions. Defines the wait and the resources that can be shared.

Check again

Before continuing, please review the eligibility and conditions. The response can be a fixed text or an authoritative contextual instruction.

Stop when appropriate

A response, rejection, human intervention, or change in conditions may stop tracking.

Reason and eligibility · scope

Follow-ups
in detail.

Independent rules

  • Conditions by tag, status or click on a registered link.
  • Configurable wait, checked again before sending.
  • Fixed text or instructions to generate a message based on the allowed context.
  • Selection of authorized resources.

Automation sequences

  • Subsequent messages associated with a publication.
  • Interruption when the lead responds or stop conditions are met.
  • Separate query for independent rules.

Monitoring of the agent himself

  • Prepared continuation from conversation history under AI control.
  • Wait and attempt limits defined by approved configuration.
  • Stop upon new response, change of control, rejection or loss of eligibility.
Available in
Launch, Growth and Scale · Complement per business.
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Nod AI

Your methodology,
in every conversation.

Your business judgment, connected to your team's conversations.